Alex
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Recent activity by Alex-
How do I know what size to purchase?
Check the ‘Description' tab on each item (you can find this near the available sizes). Here we pop all the information about the item, its material, the stretch, care instructions, and more. We als...
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What is your return policy?
You have the right to return products purchased directly from danielwellington.com within 30 days* of receiving the item(s) for a full refund. The product(s) must be unused – in original packaging...
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Do you ship to my country?
Although we strive to provide world-wide shipping, at this time our courier service is unable to deliver to: Argentina Bouvet Island Christmas Island Crimea Cuba Heard Island Iran Libya McDonald I...
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Can I get a refund?
All items returned back to us, that meet our returns criteria, are issued with store credit. Your store credit is valid for 12 months and can be used on our entire range of products. If you’ve pu...
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Is the size guide on the app?
Yes! We offer a universal size guide on both the website and app. You can find it just to the top right of the available sizes for each item. The size guide is there so you can measure your body ...
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When will I receive my store credit?
All items returned back to us are issued with store credit within 48* hours of returning to our Warehouse (just ensure they meet our returns criteria before sending them back). * US customer retur...
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I haven't received my return confirmation email?
It can take up to 30 minutes for your returns label to reach your email. Also, check your spam/junk folder for the email as sometimes your inbox might filter our emails into there. Checked out as...
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How can I track my return?
All returns sent back using our returns portal and shipping labels are easily tracked. Your return is processed within 48 hours of being delivered back to us, and you'll receive an email notifying ...
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How do I package my return?
Our bags are reusable! If you still have the original Showpo bag, you can use that. If not, use a similar-sized parcel. Tape your shipping label to the outside of your parcel covering any old shipp...
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Can I return items paid for with a gift voucher?
You sure can! Have an account? Send the items back via our returns portal within 30 days of receiving it and we will issue the amount as store credit to the account you placed the order with. C...