Alex
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Activity overview
Latest activity by Alex-
Alex created an article,
What is your return policy?
You have the right to return products purchased directly from danielwellington.com within 30 days* of receiving the item(s) for a full refund. The product(s) must be unused – in original packaging...
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Alex created an article,
What is your exchange policy?
At the moment, we only offer return for a refund. In the event you are unsatisfied with your purchase and would like to receive a different product, you are most welcome to send back your purchase ...
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Alex created an article,
Do you ship to my country?
Although we strive to provide world-wide shipping, at this time our courier service is unable to deliver to: Argentina Bouvet Island Christmas Island Crimea Cuba Heard Island Iran Libya McDonald I...
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Alex created an article,
How can I track my order?
Once you’ve placed your order, you’ll receive a confirmation email from us. Then, when your order is on its way, you’ll receive another email from the courier with your tracking number. Use this tr...
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Alex created an article,
Are your wedding dresses true to size?
We do our best to make our garments run true to size. With the range of styles and fabrics we offer, some items may have a different fit. Check the size guide before you order and take a look at th...
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Alex created an article,
How do I measure myself?
You can find our size guide here! To get the most accurate measurements follow these simple steps: Bust: Lift your arms up in the air & measure around the fullest part of your chest. Waist: Measure...
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Alex created an article,
Can I return my dress without the original packaging?
Your dress needs to be returned in its original condition. That means tags and QC ribbons have to be attached and the gown must be unaltered, unworn, unwashed, unstained and in its original packagi...
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Alex created an article,
What can & can’t I return?
Can return: Items in their original condition, unworn and unwashed with their tags still attached. Footwear in its original box. Wedding Gowns in the original packaging with the ribbon still attac...
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Alex created an article,
How do I reset my password?
You can log in to My Account > Account Information. Select this and you can update your password from there. Otherwise, go to Log In > Forgot Your Password. Select this and you can update and res...
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Alex created an article,
Is the size guide on the app?
Yes! We offer a universal size guide on both the website and app. You can find it just to the top right of the available sizes for each item. The size guide is there so you can measure your body ...